These rules govern participation in all sweepstakes conducted on our website. By participating in a sweepstake, you agree to these rules as well as the terms and conditions of sale.

Definition of « Sweepstake »

A sweepstake is a contest where participants have a chance to win a prize. The winner is randomly selected from all eligible participants. Important: Purchasing an eBook on our site does not guarantee that you will win the prize displayed. The purchase is solely for the eBook, and participation in the sweepstake is an additional opportunity with no purchase necessary to enter.

Eligibility

The sweepstakes are open only to residents of New Mexico, USA, who are 18 years of age or older. To be eligible, you must provide a valid mailing address located in New Mexico. Any participation that does not meet these criteria will be disqualified.

Participation Methods

Participation with Purchase: When you purchase an eBook on our site, you are automatically entered into the corresponding sweepstake. It is essential to understand that you are not purchasing the physical product displayed on the site but an eBook. The physical product displayed is a potential prize that you can win by participating in the sweepstake.

No Purchase Necessary Participation: You can also participate in the sweepstake without making a purchase by sending an email to NPN@thesupport.care with the website name where the product is listed, your name, address, phone number, email address, and age. This alternative participation method is free and offers the same chances of winning as other participants.

Sweepstake Duration

Each sweepstake begins on the launch date indicated on the site and ends on December 31st of each year. The drawing will take place on this date to determine the winners.

Winner Selection

Winners are selected by a random drawing from all eligible participants. The drawing is conducted randomly to ensure fairness. Winners will be notified by email approximately one month after the drawing.

Prize Notification and Claiming

Winners will receive an email at the address provided at the time of participation. They must respond to this email within the specified time to claim their prize. Failure to respond will result in the suspension of the prize, and another winner may be selected.

Prize Value

The prizes offered in the sweepstakes do not exceed a total value of $10,000. Prizes may include televisions, computers, phones, clothing, etc., as indicated on the website.

General Conditions

By participating, you agree that all decisions regarding the sweepstake, including winner selection, are final and binding. You also agree to comply with all applicable laws and regulations.

Data Protection

All personal information collected as part of your participation in the sweepstakes is processed in accordance with our privacy policy. It is only shared with partners necessary for the management of the sweepstakes.

Changes to the Rules

We reserve the right to modify these rules at any time. Any changes will be effective upon posting on the site. We recommend that you review this page regularly to stay informed of the current rules.

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We are committed to protecting the privacy and security of your personal information. This policy outlines our practices regarding the collection, use, and sharing of information that we receive through our online services.

Information Collection

We collect information during your interactions with our services, such as when you purchase eBooks or participate in our sweepstakes. This may include your name, email address, payment information, and mailing address for eligibility verification purposes in the sweepstakes.

Use of Information

The information we collect is used to:

Process your transactions and manage your participation in the sweepstakes.

Communicate with you, such as sending purchase confirmations or notifying you of winnings.

Improve our offerings and services.

Information Sharing

Your personal data is only shared with third parties necessary to provide the services you request, such as payment processors and our sweepstakes partners, all of whom are committed to protecting your privacy.

Security

Appropriate security measures are in place to protect your information from unauthorized access, alteration, or destruction.

No Purchase Necessary Participation

You can participate in our sweepstakes without making a purchase by sending an email to NPN@thesupport.care with the website name where the product is listed, your name, address, phone number, email address, and age. This option allows you to enter the sweepstakes without any financial obligation.

Your Rights

You have the right to request access, correction, or deletion of your personal information. To exercise these rights, or for any questions regarding our use of your data, please contact us through the details provided on our website.

Policy Changes

We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on the site. We encourage you to review this page regularly to stay informed about updates.

Contact

For any questions or concerns regarding this privacy policy, please feel free to contact us. We are committed to responding transparently and promptly to all inquiries.

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These Terms and Conditions govern all transactions made on our website, including the purchase of eBooks and participation in associated sweepstakes. By making a purchase, you agree to the terms and conditions set forth below.

Definition of « Sweepstake »

A sweepstake is a contest in which participants have the chance to win a prize. The winner is selected randomly from all eligible participants. Important: Purchasing an eBook on our site does not guarantee that you will win the prize displayed. The purchase is solely for the eBook, and participation in the sweepstake is an additional opportunity with no purchase necessary to enter.

Purchase of eBooks

When you purchase an eBook on our site, you are exclusively buying a digital product (the eBook). It is crucial to understand that you are not purchasing the physical product displayed on the site. This physical product is presented as a potential prize that you may win by participating in our sweepstake, but it is not part of your eBook purchase. No refunds will be provided for eBook purchases, except in cases of transaction errors such as duplicate purchases.

Sweepstake Participation

In addition to receiving the eBook you purchased, you have the opportunity to participate in a sweepstake to potentially win the physical product displayed on the site. Once again, the displayed product is not what you are buying. It is a potential prize, and your participation in the sweepstake is an additional opportunity, with no guarantee of winning the product.

No Purchase Necessary Participation

In compliance with applicable regulations, you can participate in our sweepstakes without purchasing an eBook by sending an email to NPN@thesupport.care with the website name where the product is listed, your name, address, phone number, email address, and age. This alternative method of participation is free and offers the same chances of winning as other participants.

Eligibility

The sweepstakes are open only to residents of New Mexico, USA, who are 18 years of age or older. To be eligible, you must provide a valid mailing address located in New Mexico. Any participation that does not meet these criteria will be disqualified.

Monthly Subscription

By purchasing an eBook, you are automatically enrolled in a monthly subscription for $29.99, which provides access to a selection of free eBooks each month. This subscription can be canceled at any time, but early termination fees of $300 may apply.

Prize Delivery Conditions

Sweepstake winners will be contacted by email approximately one month after the drawing, which takes place every December 31st. Winners must respond to this email to claim their prize. If there is no response, the prize will be suspended, and another winner may be selected.

Refund Policy

No refunds will be provided for eBook purchases. In the case where an ineligible participant requests a refund, no refund will be granted as the eBook purchase remains valid. Only transaction errors, such as duplicate purchases, will be considered for a refund.

Data Protection

All personal information collected is securely stored in our customer relationship management (CRM) system and is used exclusively for transactions, subscription management, and sweepstakes. Your information will only be shared with partners necessary for the provision of these services.

Changes to the Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting on the site. We recommend that you review this page regularly to stay informed of any updates.

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This refund policy outlines the conditions under which refunds may be requested for purchases made on our website. By making a purchase, you agree to the terms of this policy.

No Refunds for eBooks

No refunds will be provided for eBooks purchased on our site. As a digital product, once the eBook has been delivered, it cannot be returned or canceled. It is important to understand that your purchase is solely for the eBook and not for the physical product displayed on the site. The displayed product is a potential prize that you may win by participating in our sweepstake, but it is not part of your eBook purchase.

Transaction Errors

In the event that a transaction error occurs, such as a duplicate purchase, you may request a refund. Please contact us immediately with the details of the transaction. Refund requests for transaction errors will be evaluated on a case-by-case basis.

No Refunds for Ineligible Participants

Ineligible participants (residents outside of New Mexico) who purchase an eBook with the intention of participating in the sweepstake are not eligible for a refund. The purchase of the eBook remains valid and non-refundable, as participation in the sweepstake is an additional opportunity dependent on your residency in New Mexico.

Cancellation of Monthly Subscription

You may cancel your monthly subscription at any time. However, early termination fees of $300 may apply. No refunds will be provided for subscription fees already paid.

Chargebacks and Legal Action

Any attempt to recover a payment via a « chargeback » or other methods after purchasing an eBook will be considered a violation of our policies. By purchasing on our site, you agree to these terms and acknowledge that any attempt at a chargeback may result in legal action. In the event of legal action, we will seek financial compensation of up to $10,000 plus attorney fees.

Contact for Refund Requests

For any questions or refund requests, please contact us through the details provided on our website. We will review your request promptly and inform you of the decision.

Changes to the Refund Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on the site. We recommend that you review this page regularly to stay informed of any updates.

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